Free shipping from €100

With your names and date

Rental kit included

Free return shipping

Service

Frequently asked questions

Here you will find answers about the Guest Wall, ordering, shipping, the rental kit and payment. Further details on individual products can be found on each product page.

Guest Wall and ideas

A Guest Wall is a modern alternative to the classic guest book. With a hammer and letter stamps, your guests stamp short wishes into small metal tags and hang them on a wooden wall. Together you create a shared piece of art during the celebration that then hangs in your home as a keepsake.

Popular alternatives include a guest wall, an audio guest book, a photo booth with instant prints, a fingerprint tree or letters to open later. If you are looking for something your guests actively take part in and that hangs in your home as decor afterwards, a Guest Wall is a particularly lovely choice. You will find more ideas for your celebration on our Blog.

Our Guest Wall starts at €299 (white or black with 36 tags). Depending on size and wall colour, prices go up to €699 (oak with 120 tags). The rental kit with hammer, letter stamps and instructions is included in the price, and shipping within Germany is free.

We recommend one tag per guest, because pretty much everyone enjoys stamping. If that feels like too many, two guests can also share a tag. There are five sizes: XS with 36 tags (50 × 50 cm), S with 56 (50 × 50 cm), M with 80 (61 × 50 cm), L with 104 (73 × 50 cm) and XL with 120 tags (80 × 50 cm). If you are unsure, we are happy to advise you.

Metal stamping is a traditional technique from goldsmithing and metalwork. A steel stamp bearing a letter, number or symbol is placed on the metal and struck with a single, well-aimed blow of the hammer. This creates an engraved impression that can neither be wiped nor rubbed off. That is exactly how your guests create their tags for the Guest Wall.

Your guests place a tag on the stamping block, position a letter stamp and give it one firm strike with the hammer. They can choose from the letters A to Z, the numbers 0 to 9 and four symbols. No prior experience is needed: instructions are included, and everyone can practise on the practice tag first. Six spare tags are included too.

Any celebration where guests should leave something behind: weddings, christenings, baby blessings, birthdays, anniversaries or company events. For businesses, the Guest Wall is available as a Team Wall; find out more on our page for companies.

The wall comes in white (RAL 9016), anthracite (RAL 7016) or solid oak. The tags measure approx. 4 × 4 cm and are made of aluminium (silver), copper (rose gold) or brass (gold). Nails in a colour to match the tags are already fitted in the wall.

Yes. If you like, your names and date go on the wall. Choose one of our fonts or upload your own font directly on the product page . Without personalisation, the wall is simple and timeless.

The Wedding Ritual is a small oak wall with four metal tags for your symbolic ceremony. You answer a question from your celebrant by stamping a word into a tag, together with two people close to you if you wish. You will find more ideas in our article on rituals for your symbolic ceremony.

The Guest Wall is yours and stays with you as a keepsake. It has two hangers and suits any wall. You only send back the rental kit, within Germany with a free return label from us.

Ordering and personalisation

We would love to. Message us on WhatsApp, give us a call or send an email to info@kreativfreunde.com. You will hear back from real people, not AI 😉

Most products reach you within three to five working days, including production. If a rental kit is included, order as early as possible: our rental kits are limited and popular dates go quickly. Your order secures your date. Running short on time? Get in touch, it often still works out.

Yes, for all personalised products. Simply choose “Yes” under “Personalisation” on the product page. You can upload your own font right there. For a logo or motif, note in the comments field at checkout that you will send us a logo. After ordering, email it to info@kreativfreunde.com, ideally in high resolution and with your order number. We will check that everything works and get back to you.

Write to us as soon as possible at info@kreativfreunde.com. As long as we have not started production, we are happy to update your details. Please check your personalisation carefully before submitting, as we make it exactly as you enter it.

Yes. Simply enter a different delivery address during checkout. There is no invoice in the parcel, so the recipients will not see a price.

Shipping and delivery

Within Germany, three to five working days including production, even if your celebration is still months away. Delivery to other EU countries usually takes a few days longer.

Within Germany, shipping is free on orders from €100, including those with a rental kit. You will find all prices on our page Shipping and payment.

Yes, within Germany for €59. Your order then arrives by 10:30 am on the second working day at the latest. For products with a rental kit, both parcels are sent by express. Details are on the page Shipping and payment.

Yes, to all countries in the European Union. Unfortunately, we do not ship to Switzerland.

Unfortunately not, as many of our parcels are too large. At checkout, however, you can choose a DHL post office or DHL parcel shop as your delivery address.

Yes. As soon as your parcel is on its way, you will receive an email with the tracking link. If you agree during checkout, DHL will also notify you of the delivery directly.

No, we are an online-only shop and send all orders with DHL.

Rental kit and returns

Some products, such as the Guest Wall, come with a rental kit containing everything your guests need to stamp their tags: hammer, stamping block, letter stamps and metal tags. We lend you the tools for your celebration, and the tags are yours to keep. Each product page states whether a rental kit is included. All rules on shipping and returns can be found in our Rental terms.

That depends on the product. If a product stays with you after the celebration, such as the Guest Wall, we send it in advance, often weeks or months before the celebration. The rental kit then arrives in a separate parcel two to three days before your celebration. Everything else we pack straight into the case. What applies to each product is stated on its product page.

Yes. If you are already travelling before the celebration, for example to your venue, we are happy to send the rental kit there. Please email us the new address no later than 14 days before your celebration at info@kreativfreunde.com. Please do not use the comments field at checkout, so it does not get overlooked.

This almost never happens, as we keep an eye on every rental kit shipment ourselves. If something does get held up, for example due to a strike, we have a plan B with courier services. If your rental kit has not arrived two days before the celebration, please call us directly: +49 2841 6086244.

No later than the third working day after your celebration. If you celebrate on a Saturday, drop the rental kit off at DHL by Wednesday.

Pack all parts into the case, put the case in a shipping box and attach the DHL return label we email you. Return shipping is free for you. All details can be found in our Rental terms.

It can happen at a celebration. Just let us know via our form Report damage, ideally with a photo, and send any damaged parts back anyway. Normal signs of use are not a problem. Everything else is covered by our Rental terms.

Please let us know as early as possible by email at info@kreativfreunde.com . We will then send the rental kit to match your new date. The earlier you tell us, the more reliably it works. If anything else about your celebration changes, get in touch too and we will find a solution together.

Payment and invoices

PayPal, credit card, Apple Pay, Klarna and bank transfer in advance.

Please transfer the amount within seven days. We will hold your date for you until then. You will find our bank details in your order confirmation.

Yes, via Klarna. You then pay the amount directly to Klarna.

Yes, you will receive your invoice as a PDF with your order confirmation email. We do not include an invoice in the parcel.

Enter your code in the coupon field in the basket or at checkout. The discount is applied immediately.

Complaints and contact

Personalised products are made especially for you, so they are excluded from the right of withdrawal. You can withdraw from non-personalised products within 14 days; in that case, you bear the cost of return shipping. Further details can be found in our Right of withdrawal.

Please unpack every parcel as soon as it arrives and check the contents, even if your celebration is still months away. If anything is damaged, please report it within five days of receipt via our form Report damage, with photos of the product and the packaging. Please keep the parcel and packaging. We will report the damage to DHL and let you know what happens next. Sometimes we ask you to show the parcel at a post office with a damage report form. After that, we arrange a replacement quickly.

First check the tracking link in our shipping email. The parcel is often with a neighbour or at a DHL branch. If you cannot find it there, write to us at info@kreativfreunde.comand we will take care of it.

We would love to. Whether venue, photography or planning: on our page Introduce yourself you can get in touch with us.

By email at info@kreativfreunde.com or by phone and WhatsApp on +49 2841 6086244. We reply within 24 hours on working days.

Still have questions?

We are here for you.

Just write to us or explore our products.